FAQ's
Do you offer counselling in Wollongong and online?
Yes. Sessions are available in-person in Wollongong and online via Zoom or telephone.
Is Yurandalli a crisis service?
No. If you are in immediate danger call 000. Crisis supports are listed in the Terms & Conditions.
What issues can counselling help with?
Common areas include stress, burnout, anxiety, low mood, relationship difficulties, life transitions, and trauma impacts (recent or historical).
Do you support LGBTQIA+ clients and culturally diverse communities?
Yes. The practice is committed to inclusive, culturally safe support for LGBTQIA+ people, First Nations peoples, CALD communities, people with disability, and regional/remote clients.
What should I expect in a first session?
You can expect a collaborative, person-centred approach focused on understanding what’s happening, what safety looks like for you, and agreeing on achievable goals.
How do you handle privacy and confidentiality?
Yurandalli outlines privacy and health information handling in its Privacy Policy, aligned to Australian and NSW privacy laws.