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The Power of Therapist Shopping: Your Guide to Choosing the Right Counsellor for You

  • Writer: Isaac Bailey
    Isaac Bailey
  • Dec 19, 2025
  • 3 min read

Finding the right counsellor can feel overwhelming. Many people hesitate to reach out because they worry about making the wrong choice or feel unsure about what to expect. The idea of “therapist shopping” often carries a negative tone, but it should be seen as a strength, an informed and empowered way to find the best fit for your needs. This guide helps new counselling clients understand how to choose a therapist, what questions to ask during a free consultation, and why this process is essential for safe, effective therapy.


Eye-level view of a calm therapy room with a comfortable chair and soft lighting


Why Therapist Shopping Is a Positive Step


Many people feel pressure to commit to the first counsellor they find or worry that switching therapists means failure. In reality, therapy is a personal journey, and finding the right counsellor is like finding the right partner for that journey. Therapist shopping means:


  • Taking control of your mental health

  • Ensuring your therapist’s approach matches your needs

  • Feeling safe and respected in therapy sessions

  • Building trust and rapport from the start


This process reduces uncertainty and helps you avoid wasting time with someone who may not be the best fit. It’s especially important when seeking trauma-informed counselling, where safety and understanding are critical.



How to Find a Counsellor That Fits You


Whether you are looking for counselling in Wollongong or online counselling anywhere across Australia, the first step is to gather options. Use trusted directories, ask for recommendations, or check professional websites. Once you have a shortlist, the next step is to book a free consultation counsellor session, usually 15 minutes by phone or Zoom.


This short call is your chance to get a feel for the counsellor’s style, experience, and availability without pressure. It also helps you decide if you want to proceed to a full first counselling session.



What to Ask During Your Free Consultation


Prepare a few therapy questions to ask during your free consultation to make the most of this time. Here are some practical examples:


  • What is your approach to counselling? (e.g., cognitive-behavioural, trauma-informed, person-centred)

  • How do you handle confidentiality and boundaries in therapy?

  • What experience do you have with issues like mine?

  • How do you support clients who have experienced trauma?

  • What is your availability for sessions, and how flexible are you with scheduling?

  • How do you measure progress in therapy?

  • What should I expect in my first counselling session?


These questions help you understand the therapist’s methods and ensure they respect your privacy and boundaries. They also clarify logistics, so you know what to expect.



Understanding Confidentiality and Boundaries


One of the most important aspects of therapy is confidentiality and boundaries. A counsellor should clearly explain how your information is protected and what limits exist (for example, if there is a risk of harm). Knowing this upfront builds trust and safety.


During your consultation, listen for clear, respectful answers about:


  • How your personal information is stored and shared

  • The limits of confidentiality (legal or ethical exceptions)

  • How the therapist maintains professional boundaries

  • What happens if you need to cancel or reschedule sessions


If a counsellor avoids these questions or gives vague answers, it may be a sign to keep looking.



Close-up view of a notebook and pen on a desk with a list of therapy questions to ask


Making the Most of Your First Counselling Session


Once you choose a therapist, your first counselling session is a chance to start building a relationship. It’s normal to feel nervous or unsure. Remember, therapy is a two-way process. You can share your goals and concerns, and the therapist will explain their approach.


If something doesn’t feel right, it’s okay to discuss it or consider trying a different counsellor. Your comfort and trust are essential for effective therapy.



Taking the Next Step


Therapist shopping is not about indecision or doubt. It is about making an informed choice that supports your mental health journey. Use your free consultation to ask questions, understand the therapist’s style, and feel confident in your decision.


If you are ready to find a counsellor, start by booking a free consultation counsellor session today. Whether you prefer counselling face to face in Wollongong or online counselling from anywhere across Australia, taking this step brings you closer to the support you deserve.



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As a Gamilaraay Murri living and working on Dharawal Country, I acknowledge the Dharawal people as the Traditional Custodians of the lands and waters where Yurandalli is grounded, honouring their strength, wisdom, leadership, and ongoing connections to Country, language, story, kin, and spirituality. I pay my deepest respects to Elders past and present, and to young people carrying culture forward. I also acknowledge my own Gamilaraay kin, Country, and ancestors, whose courage, creativity, and community care shape my journey alongside all peoples. Guided by Aboriginal and Torres Strait Islander ways of knowing, being, and doing, Yurandalli is committed to amplifying First Nations voices, solutions, and healing practices, contributing to the long story of First Nations survival, joy, resistance, and renewal.

Isaac Bailey (MASS, CTSS, AICG)

Room 1, Suite 8/70 Market Street, Wollongong (+Zoom)

0485 901 823

admin@yurandalli.com.au

© 2008 by RCS-Health - Gamilaraay owned and operated. ABN 61 529 395 719

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