Navigating Your First Trauma-Informed Online Counselling Session: What to Expect and How to Feel Safe
- Isaac Bailey

- Dec 17, 2025
- 3 min read
Starting therapy can feel overwhelming, especially when you’re seeking support for trauma. You might wonder what happens in your first session, how your safety will be protected, and whether this approach will suit your needs. Trauma-informed counselling offers a way to feel understood, respected, and in control from the very beginning. This guide will help you know what to expect in your first online counselling session and how to recognise if you’re in the right place for your healing journey.

What Trauma-Informed Counselling Means for You
Trauma-informed counselling recognises the impact of trauma on your life and focuses on creating a safe, supportive space. Unlike traditional therapy that might focus mainly on symptoms, this approach prioritises your sense of safety, choice, and control throughout the process. This is especially important if you are seeking domestic and family violence support.
You can expect your counsellor to:
Understand trauma’s effects on your mind and body
Avoid re-traumatising you by moving at your pace
Respect your boundaries and decisions
Collaborate with you on safety planning and coping strategies
This approach helps reduce anxiety about starting therapy by making sure you feel secure and empowered.
What Happens in Your First Online Counselling Session
Your first session is about building trust and understanding your needs. Here’s what usually happens:
1. Introduction and Setting the Tone
Your counsellor will introduce themselves and explain how trauma-informed counselling works. They will emphasise that you have control over what you share and how fast you move. This helps you feel safe and respected from the start.
2. Confidentiality and Safety Planning
You will discuss confidentiality, including its limits, such as mandatory reporting if you or someone else is at risk. The counsellor will also ask about your current safety and may work with you to create a safety plan tailored to your situation. This is especially important if you are dealing with domestic and family violence.
3. Sharing Your Story at Your Own Pace
You don’t have to share everything in the first session. The counsellor will invite you to talk about what feels right for you. They will listen without judgment and validate your experiences.
4. Setting Goals Together
You and your counsellor will discuss what you hope to achieve through counselling. These goals can be flexible and change as you progress.
5. Explaining the Process and Next Steps
You will learn about how future sessions might look, including the option of online or our counselling Wollongong space. The counsellor will answer your questions and discuss how to contact them between sessions if needed. If it's not the right fit, then the counsellor will offer resources for you to look for another counsellor.
How to Know You’re in the Right Place
Choosing the right counsellor can feel daunting. Here are some signs that your trauma-informed online counselling is a good fit:
You feel heard and respected without pressure to share more than you want
Your counsellor explains things clearly and answers your questions
You feel safe discussing your experiences, even difficult ones
Your counsellor collaborates with you on safety and coping strategies
You feel comfortable with the online platform and session format
If you notice these signs, you’re likely in a supportive environment that honours your healing journey.

Tips to Prepare for Your First Online Counselling Session
Preparing can help reduce anxiety and make your session more effective:
Find a quiet, private space where you won’t be interrupted
Use headphones if possible to increase privacy
Have a notebook or journal ready to jot down thoughts or questions
Think about what you want to focus on or any goals you have
Make sure your device and internet connection are working well
Remember, it’s okay to feel nervous. Your counsellor is there to support you every step of the way.
How Online Yurandalli Counselling Wollongong Supports Trauma Survivors
Online counselling offers flexibility and accessibility, especially for those who may find it hard to attend in-person sessions. In Wollongong and across Australia, trauma-informed online counselling connects you with qualified professionals who understand the unique challenges trauma survivors face.
This approach allows you to:
Access support from home or a safe location
Maintain control over your environment during sessions
Receive specialised help for domestic and family violence through services linked with Victims Services NSW
Build a trusting relationship with your counsellor at your own pace
Yurandalli Online counselling Wollongong is a valuable option for many people seeking trauma support without added stress.


