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Navigating Your First Trauma-Informed Online Counselling Session: What to Expect and How to Feel Safe

  • Writer: Isaac Bailey
    Isaac Bailey
  • Dec 17, 2025
  • 3 min read

Starting therapy can feel overwhelming, especially when you’re seeking support for trauma. You might wonder what happens in your first session, how your safety will be protected, and whether this approach will suit your needs. Trauma-informed counselling offers a way to feel understood, respected, and in control from the very beginning. This guide will help you know what to expect in your first online counselling session and how to recognise if you’re in the right place for your healing journey.


Eye-level view of a calm home office setup with a laptop and soft lighting

What Trauma-Informed Counselling Means for You


Trauma-informed counselling recognises the impact of trauma on your life and focuses on creating a safe, supportive space. Unlike traditional therapy that might focus mainly on symptoms, this approach prioritises your sense of safety, choice, and control throughout the process. This is especially important if you are seeking domestic and family violence support.


You can expect your counsellor to:


  • Understand trauma’s effects on your mind and body

  • Avoid re-traumatising you by moving at your pace

  • Respect your boundaries and decisions

  • Collaborate with you on safety planning and coping strategies


This approach helps reduce anxiety about starting therapy by making sure you feel secure and empowered.


What Happens in Your First Online Counselling Session


Your first session is about building trust and understanding your needs. Here’s what usually happens:


1. Introduction and Setting the Tone


Your counsellor will introduce themselves and explain how trauma-informed counselling works. They will emphasise that you have control over what you share and how fast you move. This helps you feel safe and respected from the start.


2. Confidentiality and Safety Planning


You will discuss confidentiality, including its limits, such as mandatory reporting if you or someone else is at risk. The counsellor will also ask about your current safety and may work with you to create a safety plan tailored to your situation. This is especially important if you are dealing with domestic and family violence.


3. Sharing Your Story at Your Own Pace


You don’t have to share everything in the first session. The counsellor will invite you to talk about what feels right for you. They will listen without judgment and validate your experiences.


4. Setting Goals Together


You and your counsellor will discuss what you hope to achieve through counselling. These goals can be flexible and change as you progress.


5. Explaining the Process and Next Steps


You will learn about how future sessions might look, including the option of online or our counselling Wollongong space. The counsellor will answer your questions and discuss how to contact them between sessions if needed. If it's not the right fit, then the counsellor will offer resources for you to look for another counsellor.


How to Know You’re in the Right Place


Choosing the right counsellor can feel daunting. Here are some signs that your trauma-informed online counselling is a good fit:


  • You feel heard and respected without pressure to share more than you want

  • Your counsellor explains things clearly and answers your questions

  • You feel safe discussing your experiences, even difficult ones

  • Your counsellor collaborates with you on safety and coping strategies

  • You feel comfortable with the online platform and session format


If you notice these signs, you’re likely in a supportive environment that honours your healing journey.


Close-up view of a person writing notes during an online counselling session

Tips to Prepare for Your First Online Counselling Session


Preparing can help reduce anxiety and make your session more effective:


  • Find a quiet, private space where you won’t be interrupted

  • Use headphones if possible to increase privacy

  • Have a notebook or journal ready to jot down thoughts or questions

  • Think about what you want to focus on or any goals you have

  • Make sure your device and internet connection are working well


Remember, it’s okay to feel nervous. Your counsellor is there to support you every step of the way.


How Online Yurandalli Counselling Wollongong Supports Trauma Survivors


Online counselling offers flexibility and accessibility, especially for those who may find it hard to attend in-person sessions. In Wollongong and across Australia, trauma-informed online counselling connects you with qualified professionals who understand the unique challenges trauma survivors face.


This approach allows you to:


  • Access support from home or a safe location

  • Maintain control over your environment during sessions

  • Receive specialised help for domestic and family violence through services linked with Victims Services NSW

  • Build a trusting relationship with your counsellor at your own pace


Yurandalli Online counselling Wollongong is a valuable option for many people seeking trauma support without added stress.


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As a Gamilaraay Murri living and working on Dharawal Country, I acknowledge the Dharawal people as the Traditional Custodians of the lands and waters where Yurandalli is grounded, honouring their strength, wisdom, leadership, and ongoing connections to Country, language, story, kin, and spirituality. I pay my deepest respects to Elders past and present, and to young people carrying culture forward. I also acknowledge my own Gamilaraay kin, Country, and ancestors, whose courage, creativity, and community care shape my journey alongside all peoples. Guided by Aboriginal and Torres Strait Islander ways of knowing, being, and doing, Yurandalli is committed to amplifying First Nations voices, solutions, and healing practices, contributing to the long story of First Nations survival, joy, resistance, and renewal.

Isaac Bailey (MASS, CTSS, AICG)

Room 1, Suite 8/70 Market Street, Wollongong (+Zoom)

0485 901 823

admin@yurandalli.com.au

© 2008 by RCS-Health - Gamilaraay owned and operated. ABN 61 529 395 719

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